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Privacy Policy

Text/ SMS Marketing If you choose to opt-in to SMS communications from Al’Ta Counseling and Testing, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to Al’Ta Counseling and Testing as well as information related to your appointments and account.

Consent to Receive Automated Messages You understand that consent to receive automated messages is not a condition of purchase or use of Al’Ta Counseling and Testing's services. Messages may include but are not limited to, appointment confirmations, updates, and special offers.

Frequency of Messages Message frequency may vary based on your orders, account activity, and ongoing appointments. You will receive messages relevant to your transactions and occasional account updates.

Opt-Out and Support Options You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again. For assistance with the messaging service, text "HELP" or contact info@altacounseling.com 

Wireless Carrier Rates and Services Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Confidentiality We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Al’Ta Counseling and Testing.